Adult/TAY Crisis Case Manager & Advocate

The Adult/Transitional Aged Youth Crisis Case Manager & Advocate provides direct advocacy and support to adults and youth who have been impacted by the commercial sex industry. Advocates should be knowledgeable about the issues surrounding the adult sex industry, sexual exploitation of children and appropriate resources in Los Angeles County and surrounding counties.

Reports to: Senior Lead Case Manager
Position: Full-time, 37.5 hours per week minimum
Compensation: $24-30/hr, DOE


  • 3 years of Case Management experience
  • At least 2 years of direct experience with adult survivors of trafficking and exploitation
  • Ability to work non-traditional hours
  • Reliable means of transportation for use with clients
  • A registered vehicle that you are insured to drive
  • An active California driver’s license
  • Comfort navigating Los Angeles County and surrounding counties
  • TB screening test


  • Bachelor’s degree in Social Work or related field, or equivalent experience
  • Knowledge of the justice system
  • Knowledge of the criminal court process
  • Knowledge of working with shelters, short and
  • long term housing, AB12, and navigating Los Angeles County’s Coordinated Entry System
  • Bilingual Spanish


  • Excellent computer skills including Microsoft Office, Google Suite, etc.
  • Ability to work on Mac computers, required
  • Experience in, and understanding of, county agencies such as law enforcement, District Attorney, Department of Children and Family Services, and Probation Department is preferred.
  • Crisis intervention, and strong problem-solving and conflict resolution skills
  • Excellent oral and written communication skills
  • Ability to work well independently and as a reliable team member
  • Work with individuals with different areas of expertise, knowledge, and skill sets
  • Ability to set firm boundaries and be willing to support survivors still learning boundaries
  • Adaptable, a quick learner, loves working with adults and Transitional Aged Youth (TAY), enjoys working with a team and independently, and is up for a challenging and exciting position!

    Job Description:

  • Provide crisis response and advocacy support for clients within 90 minutes of crisis call throughout Los Angeles County on a rotation basis
  • Provide short and long-term case management services using a relational model
  • Assist with safety planning and support through crisis and court processes
  • Ability to communicate effectively with both staff and clients
  • Assess safety and stability as well as basic needs
  • Completes all necessary paperwork, including assessments, referrals, and case notes in a timely manner
  • Work in collaboration with Law Enforcement, Homeland Security Investigations, City Attorney, Probation, FBI, the District Attorney’s office, Free to Thrive, Journey Out, and Department of Children and Family Services when appropriate
  • Coordinate resources for clients related to housing, employment, physical and mental health, education, finances, legal assistance, etc
  • Provide training and technical assistance to other Task Force partners as needed
  • Maintain strong knowledge of current community resources available for clients
  • Provides advocacy support in multidisciplinary treatment meetings and court
  • Maintain a schedule of all scheduled appointments on Google calendar daily
  • Document hours worked on Quickbooks Time daily
  • Document all activities in Client Database (Salesforce) daily
  • Assist clients with identification of needs and services, along with linkage to resources to meet identified needs and services
  • Participate in 1 hour of individual or 2 hours of group supervision with a supervisor weekly
  • Attends monthly staff meetings
  • Attends quarterly Victim Services Subcommittee Meetings with the LARHTTF
  • Attend training, workshops and continuing
  • education to complete at least 40 hours initially, and 20 hours annually, being CPR and First Aid certified
  • Additional duties may be assigned by the Executive Director, Task Force Coordinator, or Victim Services Coordinator

    All employees are screened through a thorough background check process.
    If this sounds like a good fit for you, please submit your professional resume with a thoughtful cover letter detailing why you are interested in working as part of the Saving Innocence team. We can’t wait to hear from you!

    We care about our employees and we show it through the benefits we offer. Check them out!

  • Paid Vacation: 20 days per calendar year, accrued at a rate of 6.67 hours per pay period. Vacation time will accrue beginning on the first day of employment, for use after the first 90 days.
  • Paid Sick Leave: 6 days of Paid Sick Leave per calendar year
  • Supplemental Paid Sick Leave (Covid Sick Leave): One bank of 40 hours to be used for covid symptoms and quarantine for you or a family member, no positive test needed. One bank or 40 hours to be used for positive covid test results. Remote work may be coordinated when you are using this time, if remote work is available for your position.
  • Holiday Pay: (10 days annually observed as follows) New Year’s Day, MLK Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day
  • Health Insurance: Health insurance coverage meeting ACA requirements with 90% of your coverage paid for by Saving Innocence; this will be available on the first day of the month following 60 days of full-time employment. SI also offers employer sponsored voluntary dental & vision plans.
  • Maternity/Paternity Leave Wage Replacement: up to 8 weeks, coordinating with EDD

    Additional Benefits:

  • Monthly Childcare Reimbursement: up to $200
  • Cell Phone or Reimbursement: Company iPhone to be used for all business-related communication during employment or monthly reimbursement of up to $50, for use of your personal cell phone
  • Internet Reimbursement: up to $50, monthly
  • Counseling Benefit: Up to 4 hours per month of paid time while attending counseling (voluntary) and up to 50% reimbursement of counseling fees
  • Jury Duty: 5 paid working days, annually, if called to Jury Duty
  • Laptop: Company laptop to be used for all required work during employment
  • Mileage Reimbursement: for all required miles traveled in your personal vehicle
  • Saving Innocence/Hope Dealer merchandise
  • The opportunity to work with a passionate and caring team AND MORE!
  • To apply for this job please visit